Privacy Policy
our Westchester salon · hairextensionswestchester.com · Last updated: August 17, 2026
our Westchester salon (“we,” “us”), located at 179 Cortlandt St, Sleepy Hollow, NY 10591, operates this website, our online hair shop (“Westchester Bundles”), and our appointment booking system. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details — name, phone number, and email address when you book an appointment, place an order, or contact us.
- Appointment details — the services you request, dates and times, and notes you share about your hair.
- Order and shipping details — products purchased and the shipping address you provide for delivery.
- Payment information — payments are processed securely by Square, Inc. We never see or store your full card number; Square handles card data under its own privacy policy and PCI-DSS security standards.
- Usage data — like most websites, we use cookies and analytics tools (such as Google Analytics) that collect anonymous information about how visitors use the site (pages viewed, device type, general location). This helps us improve the website.
How We Use Your Information
- To schedule, confirm, and remind you about appointments (including by text message — you can opt out of texts at any time by replying STOP).
- To process and fulfill product orders, including shipping products to the address you provide.
- To respond to questions and provide customer service.
- To improve our website and services.
We do not sell your personal information. We do not send marketing messages without your consent.
Who We Share Information With
- Square, Inc. — to process payments, deposits, and appointment bookings.
- Shipping and fulfillment partners — if you order products for delivery, we share your name and shipping address with our fulfillment supplier and the shipping carrier solely to deliver your order.
- Google — if you book through our Google Business Profile or interact with embedded Google services, Google processes that data under its own privacy policy.
- Legal requirements — if required by law or to protect our rights.
We never share your information with anyone else for their marketing.
Cookies
You can disable cookies in your browser settings. The site will still work, though some features may be limited.
Data Retention & Security
We keep booking and order records only as long as needed for business and legal purposes. Payment data is held by Square, not on this website. We use reasonable safeguards to protect the information we hold.
Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to legal record-keeping requirements). New York residents and visitors from other regions may have additional rights under applicable law. To make any request, call or text (845) 219-2592 or visit us at 179 Cortlandt St, Sleepy Hollow, NY 10591.
Children
This website and shop are intended for adults. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. The latest version will always be posted on this page with the date above.